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Returns & Exchanges
At TréLuxe, we want you to love your curls and your results. If you are not completely satisfied with your purchase, we offer a 30-day return window for all products in their original condition.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
2
Print Your Label
Once your return is approved, we will email you a prepaid shipping label to print and attach to your package.
3
Pack and Ship
Securely place the items in their original packaging and drop the parcel off at any authorized carrier location.
4
Receive Your Refund
After we receive and inspect your items, a refund will be issued to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing